VTrain.net      
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The ultimate vocabulary learning software

       
   
                 
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+ Private use
+ Educational use
+ Corporate use
   
- Upgrades
 
o   I have not received...
o   I lost...
o   My email...
   
- Partner with us-
      My email address has changed
-

Would you like to receive future upgrades at a different email address? Please remember that our main concern is to prevent anyone from stealing your identity and your license rights.

In such a case, you have several options to choose from:
- -
A. Send us an email from your old email account and tell us your new email address.
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B. Send us an email from any account specifying the following information:
- - -
  - Your old Registration Key (found in our email "VTrain X.X. License")
  - Your old email address
  - Your new email address
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C. Send us an email from any account and tell us the exact date of registration and the payment method (if applicable).
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D. If you have lost your Registration Key and have no access to your old email account, we can send you a new Registration Key by registered mail to the Street Adress you specified when you registered. In this case, a shipping & handling fee applies.
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E. In the unlikely event that you lost your Registration Key and both your email address and your street address have changed, we would need a proof of identity as a prerequisite to re-sending the Key, in order to prevent third parties from stealing your Key.

For more information, please
Contact us.
   
                 
                 
   
     
   
    Updated: 2024 July 23
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